Help & policies
The details, clearly explained.
How boxes, odds, values, delivery and your balance work. Search the answers, or send our team a message.
3 answers
Why do I need to verify my identity?
Watch Society is only for people aged 18 and over in the United States. We check your date of birth when you sign up and verify your identity before your first deposit or withdrawal.
Can I set limits or take a break?
Yes. In your profile you can set a monthly spend limit on box openings or take a break. See Responsible participation for more help.
How do I close my account?
Contact support below. Ship or sell back any watches or purses and withdraw your balance first.
Contact support
Still have a question?
We reply by email within one business day. For an order, include its number so we can find it quickly.
Watch and purse trademarks belong to their owners. Watch Society is not affiliated with or endorsed by the manufacturers. See also our Terms, Privacy policy, Odds and Responsible participation.